A SQuaRE-based software quality evaluation framework and its case study

Hidenori Nakai, Naohiko Tsuda, Kiyoshi Honda, Hironori Washizaki, Yoshiaki Fukazawa

Research output: Chapter in Book/Report/Conference proceedingConference contribution

15 Citations (Scopus)

Abstract

Software stakeholders, including developers, managers, and end users, require high quality software products. Several works have aimed to identify software quality, but the quality of software products is often not comprehensively, specifically, or effectively defined because previous approaches have focused on certain quality aspects. Moreover, the evaluation results of quality metrics often depend on software stakeholders so that it is often hard to compare quality evaluation results across software products. ISO/IEC has tried to define evaluation methods for the quality of software products and provide common standards, called the SQuaRE (Systems and software Quality Requirements and Evaluation) series including ISO/IEC 25022:2016 and ISO/IEC 25023:2016. However, the SQuaRE series include ambiguous metrics so that it is not always easy to apply the series to products and compare results. In this paper, we propose a SQuaRE-based software quality evaluation framework, which successfully concretized many product metrics and quality in use metrics originally defined in the SQuaRE series1. Through a case study targeting a commercial software product, we confirmed that our framework is concretely applicable to the software package/service product.

Original languageEnglish
Title of host publicationProceedings of the 2016 IEEE Region 10 Conference, TENCON 2016
PublisherInstitute of Electrical and Electronics Engineers Inc.
Pages3704-3707
Number of pages4
ISBN (Electronic)9781509025961
DOIs
Publication statusPublished - 2017 Feb 8
Event2016 IEEE Region 10 Conference, TENCON 2016 - Singapore, Singapore
Duration: 2016 Nov 222016 Nov 25

Publication series

NameIEEE Region 10 Annual International Conference, Proceedings/TENCON
ISSN (Print)2159-3442
ISSN (Electronic)2159-3450

Other

Other2016 IEEE Region 10 Conference, TENCON 2016
Country/TerritorySingapore
CitySingapore
Period16/11/2216/11/25

Keywords

  • Software quality evaluation
  • software measurement
  • software metric

ASJC Scopus subject areas

  • Computer Science Applications
  • Electrical and Electronic Engineering

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