Government transformation: The first step to integrate e-business into e-government

Hai Thi Thanh Nguyen, Toshio Obi

    Research output: Chapter in Book/Report/Conference proceedingChapter


    The incorporation of e-business models into e-government applications is an additional approach in building the citizen-centric strategy. The value chain analysis is used to prove that the additional approach can overcome the weaknesses of the main current approaches such as the one-stop service centers and customer management relationship. However, this incorporation is challenged due to the differences between governments and businesses. The value chain analysis assists to find out solutions, which are specialization into a single or group of related services and commercialization allowing the participation of the private sector in carrying e-government initiatives, in order to create the sufficient pre-conditions for integration of e-business models. In other words, government transformation in which commercialization and specialization are the essential parts is the first step to integrate e-business models into e-government applications.

    Original languageEnglish
    Title of host publicationIntegrating E-Business Models for Government Solutions: Citizen-Centric Service Oriented Methodologies and Processes
    PublisherIGI Global
    Number of pages16
    ISBN (Print)9781605662404
    Publication statusPublished - 2009

    ASJC Scopus subject areas

    • General Social Sciences


    Dive into the research topics of 'Government transformation: The first step to integrate e-business into e-government'. Together they form a unique fingerprint.

    Cite this