TY - GEN
T1 - How voice augmentation supports elderly web users
AU - Sato, Daisuke
AU - Kobayashi, Masatomo
AU - Takagi, Hironobu
AU - Asakawa, Chieko
AU - Tanaka, Jiro
PY - 2011
Y1 - 2011
N2 - Online Web applications have become widespread and have made our daily life more convenient. However, older adults often find such applications inaccessible because of age-related changes to their physical and cognitive abilities. Two of the reasons that older adults may shy away from the Web are fears of the unknown and of the consequences of incorrect actions. We are extending a voice-based augmentation technique originally developed for blind users. We want to reduce the cognitive load on older adults by providing contextual support. An experiment was conducted to evaluate how voice augmentation can support elderly users in using Web applications. Ten older adults participated in our study and their subjective evaluations showed how the system gave them confidence in completing Web forms. We believe that voice augmentation may help address the users' concerns arising from their low confidence levels.
AB - Online Web applications have become widespread and have made our daily life more convenient. However, older adults often find such applications inaccessible because of age-related changes to their physical and cognitive abilities. Two of the reasons that older adults may shy away from the Web are fears of the unknown and of the consequences of incorrect actions. We are extending a voice-based augmentation technique originally developed for blind users. We want to reduce the cognitive load on older adults by providing contextual support. An experiment was conducted to evaluate how voice augmentation can support elderly users in using Web applications. Ten older adults participated in our study and their subjective evaluations showed how the system gave them confidence in completing Web forms. We believe that voice augmentation may help address the users' concerns arising from their low confidence levels.
KW - older adults
KW - voice-based augmentation
KW - web accessibility
UR - http://www.scopus.com/inward/record.url?scp=82055201991&partnerID=8YFLogxK
UR - http://www.scopus.com/inward/citedby.url?scp=82055201991&partnerID=8YFLogxK
U2 - 10.1145/2049536.2049565
DO - 10.1145/2049536.2049565
M3 - Conference contribution
AN - SCOPUS:82055201991
SN - 9781450309196
T3 - ASSETS'11: Proceedings of the 13th International ACM SIGACCESS Conference on Computers and Accessibility
SP - 155
EP - 162
BT - ASSETS'11
T2 - 13th International ACM SIGACCESS Conference on Computers and Accessibility, ASSETS'11
Y2 - 24 October 2011 through 26 October 2011
ER -