Introducing utterance verification in spoken dialogue system to improve dynamic help generation for novice users

Kazunori Komatani; Yuichiro Fukubayashi; Tetsuya Ogata; Hiroshi G. Okuno

Introducing utterance verification in spoken dialogue system to improve dynamic help generation for novice users

Kazunori Komatani^*, Yuichiro Fukubayashi, Tetsuya Ogata, Hiroshi G. Okuno

^*Corresponding author for this work

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

9 Citations (Scopus)

Abstract

A method is presented that helps novice users understand the language expressions that a system can accept, even from unacceptable utterances made that may contain automatic speech recognition errors. We have developed a method that dynamically generates help messages, which can avoid further unacceptable utterances from being made, by estimating a users' knowledge from their utterances. To improve the accuracy of the estimation, we developed a method to estimate a user's knowledge from utterance verification results. This method estimates whether a user knows an utterance pattern that the system considers acceptable, and suppresses useless help messages from being generated.

Original language	English
Title of host publication	Proceedings of the 8th SIGdial Workshop on Discourse and Dialogue
Pages	202-205
Number of pages	4
Publication status	Published - 2007
Externally published	Yes
Event	8th SIGdial Workshop on Discourseand Dialogue - Antwerp, Belgium Duration: 2007 Sept 1 → 2007 Sept 2

Publication series

Name	Proceedings of the 8th SIGdial Workshop on Discourse and Dialogue

Conference

Conference	8th SIGdial Workshop on Discourseand Dialogue
Country/Territory	Belgium
City	Antwerp
Period	07/9/1 → 07/9/2

ASJC Scopus subject areas

Computer Graphics and Computer-Aided Design
Computer Vision and Pattern Recognition
Human-Computer Interaction
Modelling and Simulation

Cite this

Introducing utterance verification in spoken dialogue system to improve dynamic help generation for novice users. / Komatani, Kazunori; Fukubayashi, Yuichiro; Ogata, Tetsuya et al.
Proceedings of the 8th SIGdial Workshop on Discourse and Dialogue. 2007. p. 202-205 (Proceedings of the 8th SIGdial Workshop on Discourse and Dialogue).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

Komatani, K, Fukubayashi, Y, Ogata, T & Okuno, HG 2007, Introducing utterance verification in spoken dialogue system to improve dynamic help generation for novice users. in Proceedings of the 8th SIGdial Workshop on Discourse and Dialogue. Proceedings of the 8th SIGdial Workshop on Discourse and Dialogue, pp. 202-205, 8th SIGdial Workshop on Discourseand Dialogue, Antwerp, Belgium, 07/9/1.

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Introducing utterance verification in spoken dialogue system to improve dynamic help generation for novice users

Abstract

Publication series

Conference

ASJC Scopus subject areas

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