Mutual Affects in Computer-mediated Collaborative Learning: Positive Feelings Shared by Collaborators Enhance System Evaluations

Takashi Yamauchi, Takehiko Ohno, Momoko Nakatani, Yoichi Kato, Arthur B. Markman

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Abstract

The authors employ behavioral theories of human motivation and affect and present an explanation for why some computer-mediated collaborative learning is satisfying for a user. In a longitudinal experiment, participants were divided into four groups and solved two open-ended problems together using a video-conference system. Traditional metrics of usability and product acceptance were examined with respect to psychological variables such as personality, background knowledge, and feelings toward group members (mutual affect). The results show that group-level mutual affect is a strong predictor of system acceptability judgments, even after controlling for other pragmatic variables such as opinion convergence. It is proposed that evaluating one’s experience with a computer-mediated collaborative system is a sensemaking process and that the variables that modulate this process also influence subjective judgments of usability and acceptability of a system.

Original languageEnglish
Title of host publicationBuilding Bridges Across Cognitive Sciences Around the World - Proceedings of the 34th Annual Meeting of the Cognitive Science Society, CogSci 2012
EditorsNaomi Miyake, David Peebles, Richard P. Cooper
PublisherThe Cognitive Science Society
Pages1179-1184
Number of pages6
ISBN (Electronic)9780976831884
Publication statusPublished - 2012
Externally publishedYes
Event34th Annual Meeting of the Cognitive Science Society: Building Bridges Across Cognitive Sciences Around the World, CogSci 2012 - Sapporo, Japan
Duration: 2012 Aug 12012 Aug 4

Publication series

NameBuilding Bridges Across Cognitive Sciences Around the World - Proceedings of the 34th Annual Meeting of the Cognitive Science Society, CogSci 2012

Conference

Conference34th Annual Meeting of the Cognitive Science Society: Building Bridges Across Cognitive Sciences Around the World, CogSci 2012
Country/TerritoryJapan
CitySapporo
Period12/8/112/8/4

Keywords

  • User satisfaction
  • mutual affect
  • user experience

ASJC Scopus subject areas

  • Artificial Intelligence
  • Computer Science Applications
  • Human-Computer Interaction
  • Cognitive Neuroscience

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