Notification messages considering human centered design

Junko Shirogane*, Yukari Arizono, Hajime Iwata, Yoshiaki Fukazawa

*Corresponding author for this work

Research output: Chapter in Book/Report/Conference proceedingConference contribution


Messages to notify users of application states (hereafter notification messages) such as error, warning, confirmation, and information messages are often used in user interfaces. Generally, error messages are the most critical, while information messages are the least. However, the types of notification messages are determined in terms of what the application can or cannot process successfully instead of what the users feel are the most critical issues. Currently, human centered design (HCD) focuses on users’ aspects. HCD emphasizes users in application development to realize a high usability. Thus, we propose a strategy to realize notification messages considering HCD. Concretely, we analyze existing notification messages in terms of the criticality level by users and define new types of notification messages. In addition, we develop guidelines to implement notification messages effectively. Our strategy allows users to be appropriately notified based on the criticality.

Original languageEnglish
Title of host publicationKnowledge-Based Software Engineering
Subtitle of host publication2018 - Proceedings of the 12th Joint Conference on Knowledge-Based Software Engineering, JCKBSE 2018
EditorsFumihiro Kumeno, Konstantinos Oikonomou, Maria Virvou
PublisherSpringer Science and Business Media Deutschland GmbH
Number of pages11
ISBN (Print)9783319976785
Publication statusPublished - 2019
Event12th Joint Conference on Knowledge-Based Software Engineering, JCKBSE 2018 - Corfu, Greece
Duration: 2018 Aug 272018 Aug 30

Publication series

NameSmart Innovation, Systems and Technologies
ISSN (Print)2190-3018
ISSN (Electronic)2190-3026


Other12th Joint Conference on Knowledge-Based Software Engineering, JCKBSE 2018


  • Human centered design
  • Notification message
  • User interfaces

ASJC Scopus subject areas

  • Decision Sciences(all)
  • Computer Science(all)


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