@inproceedings{eac0df5e365146ceb1be0f462b50f824,
title = "Q&A: Published advice vs. real-world difficulties",
abstract = "In order to assess how real-world problems in the Q&A segments of international conference presentations are being addressed in English and Japanese self-help guides, the advice given in fifteen English and seven Japanese books were compared with actual difficulties identified in nine transcribed conference presentations. Results show that the English self-help guides virtually ignore the language difficulties encountered by non-native speakers. The Japanese self-help guides, on the other hand, almost completely ignore strategies for a successful Q&A session, instead focusing on set phrases and sentences that appear to have limited value in real-world settings. Recommendations for more appropriate instruction are then provided.",
keywords = "Answer, International conference, Japanese, Miscommunication, Non-native, Politeness, Presentation, Question",
author = "Laurence Anthony and Turk, {Deborah C.} and Yamazaki, {Atsuko K.} and Thomas Orr",
year = "2006",
doi = "10.1109/IPCC.2006.320371",
language = "English",
isbn = "0780397789",
series = "IEEE International Professional Communication Conference",
pages = "11--21",
booktitle = "2006 IEEE International Professional Communication Conference, IPCC",
note = "2006 IEEE International Professional Communication Conference, IPCC ; Conference date: 23-10-2006 Through 25-10-2006",
}