TY - GEN
T1 - Retrospective based on data-driven persona significance in B-to-B software development
AU - Watanabe, Yasuhiro
AU - Washizaki, Hironori
AU - Honda, Kiyoshi
AU - Fukazawa, Yoshiaki
AU - Taga, Masahiro
AU - Matsuzaki, Akira
AU - Suzuki, Takayoshi
N1 - Publisher Copyright:
© 2018 Association for Computing Machinery.
Copyright:
Copyright 2018 Elsevier B.V., All rights reserved.
PY - 2018/5/27
Y1 - 2018/5/27
N2 - A Business-to-Business (B-to-B) software development company develops services to satisfy their customers' requirements. Developers should prioritize customer satisfaction because customers greatly influence on agile software development. However, it is possible that a B-to-B software development company has following issues: 1) failure to understand actual users because the requirements are not often derived from actual users and 2) failure to satisfy the future customers' requirements when only satisfying current customers. Although many previous works proposed methods to elicit the requirements based on actual quantitative data, these works had not considered customers and end-users simultaneously. Herein we proposed Retrospective based on Data-Driven Persona Significance (ReD2PS) to help developers to plan future releases. ReD2PS includes Persona Significance Index (PerSiI) to reflect the correspondence between target users, which developers assume based on requirements in releases, and end-users' personas. A case study involving a Japanese cloud application shows that PerSiI reflects the relationship between target users and end-users to discuss about the validity and effectiveness of ReD2PS.
AB - A Business-to-Business (B-to-B) software development company develops services to satisfy their customers' requirements. Developers should prioritize customer satisfaction because customers greatly influence on agile software development. However, it is possible that a B-to-B software development company has following issues: 1) failure to understand actual users because the requirements are not often derived from actual users and 2) failure to satisfy the future customers' requirements when only satisfying current customers. Although many previous works proposed methods to elicit the requirements based on actual quantitative data, these works had not considered customers and end-users simultaneously. Herein we proposed Retrospective based on Data-Driven Persona Significance (ReD2PS) to help developers to plan future releases. ReD2PS includes Persona Significance Index (PerSiI) to reflect the correspondence between target users, which developers assume based on requirements in releases, and end-users' personas. A case study involving a Japanese cloud application shows that PerSiI reflects the relationship between target users and end-users to discuss about the validity and effectiveness of ReD2PS.
UR - http://www.scopus.com/inward/record.url?scp=85049788258&partnerID=8YFLogxK
UR - http://www.scopus.com/inward/citedby.url?scp=85049788258&partnerID=8YFLogxK
U2 - 10.1145/3183399.3183410
DO - 10.1145/3183399.3183410
M3 - Conference contribution
AN - SCOPUS:85049788258
T3 - Proceedings - International Conference on Software Engineering
SP - 89
EP - 92
BT - Proceedings 2018 ACM/IEEE 40th International Conference on Software Engineering
PB - IEEE Computer Society
T2 - 40th ACM/IEEE International Conference on Software Engineering: New Ideas and Emerging Results, ICSE-NIER 2018
Y2 - 30 May 2018 through 1 June 2018
ER -