TY - JOUR
T1 - Study on system utterance of suggestion to promote user's accepatance in driving environment
AU - Kouki, Miyazawa
AU - Takuya, Kagetani
AU - Shen, Raymond
AU - Hideaki, Kikuchi
AU - Yoshito, Ogawa
AU - Chihiro, Hata
AU - Katsumi, Ohta
AU - Hideaki, Hozumi
AU - Takeshi, Mitamura
PY - 2010
Y1 - 2010
N2 - In this study, we aim at clarification of the factor that promotes an user's acceptance of suggestion from an interactive agent in driving environment. Our aim is to figure out how human beings accept the encouragement from interaction objects, and also which kinds of dialogues or action controls are necessary for the design of car navigation system which makes suggestion and requests to drivers. Firstly, we had an experiment for collecting dialogue between humans in driving simulation environment, then we analyzed the drivers' acceptance and evaluation for the navigators. As the results, we found that the presence and reliability of the navigator highly relate to the acceptance of suggestion from the navigator. When navigators were next to drivers, the rate of drivers' suggestion acceptance rose. However, the stress of drivers increased. In addition, based on the linguistic and acoustic analysis of the navigators' utterances, we found out some points of designing system utterance of suggestion to promote user's acceptance. We found that expressing the grounds of suggestions, showing the exact numbers, and the wide pitch ranges, all highly relate to the acceptance of suggestions.
AB - In this study, we aim at clarification of the factor that promotes an user's acceptance of suggestion from an interactive agent in driving environment. Our aim is to figure out how human beings accept the encouragement from interaction objects, and also which kinds of dialogues or action controls are necessary for the design of car navigation system which makes suggestion and requests to drivers. Firstly, we had an experiment for collecting dialogue between humans in driving simulation environment, then we analyzed the drivers' acceptance and evaluation for the navigators. As the results, we found that the presence and reliability of the navigator highly relate to the acceptance of suggestion from the navigator. When navigators were next to drivers, the rate of drivers' suggestion acceptance rose. However, the stress of drivers increased. In addition, based on the linguistic and acoustic analysis of the navigators' utterances, we found out some points of designing system utterance of suggestion to promote user's acceptance. We found that expressing the grounds of suggestions, showing the exact numbers, and the wide pitch ranges, all highly relate to the acceptance of suggestions.
KW - Car navigation
KW - Driving environment
KW - Existence
KW - Interaction
KW - Suggestion acceptance
UR - http://www.scopus.com/inward/record.url?scp=77957790376&partnerID=8YFLogxK
UR - http://www.scopus.com/inward/citedby.url?scp=77957790376&partnerID=8YFLogxK
U2 - 10.1527/tjsai.25.723
DO - 10.1527/tjsai.25.723
M3 - Article
AN - SCOPUS:77957790376
SN - 1346-0714
VL - 25
SP - 723
EP - 732
JO - Transactions of the Japanese Society for Artificial Intelligence
JF - Transactions of the Japanese Society for Artificial Intelligence
IS - 6
ER -