TY - GEN
T1 - Voice input interface failures and frustration
T2 - 32nd Annual ACM Symposium on User Interface Software and Technology, UIST 2019
AU - Goetsu, Shiyoh
AU - Sakai, Tetsuya
N1 - Publisher Copyright:
© 2019 Copyright is held by the owner/author(s).
PY - 2019/10/14
Y1 - 2019/10/14
N2 - We identify different types of failures in a voice user interface application, from both developer and user perspectives. Our preliminary experiment suggests that user-perceived Pattern Match Failure may have a strong negative effect on user frustration; based on this result, we conduct power analysis to obtain more conclusive results in a future experiment.
AB - We identify different types of failures in a voice user interface application, from both developer and user perspectives. Our preliminary experiment suggests that user-perceived Pattern Match Failure may have a strong negative effect on user frustration; based on this result, we conduct power analysis to obtain more conclusive results in a future experiment.
KW - Dialogue systems
KW - User study
KW - Voice input
UR - http://www.scopus.com/inward/record.url?scp=85074830938&partnerID=8YFLogxK
UR - http://www.scopus.com/inward/citedby.url?scp=85074830938&partnerID=8YFLogxK
U2 - 10.1145/3332167.3357103
DO - 10.1145/3332167.3357103
M3 - Conference contribution
AN - SCOPUS:85074830938
T3 - UIST 2019 Adjunct - Adjunct Publication of the 32nd Annual ACM Symposium on User Interface Software and Technology
SP - 24
EP - 26
BT - UIST 2019 Adjunct - Adjunct Publication of the 32nd Annual ACM Symposium on User Interface Software and Technology
PB - Association for Computing Machinery, Inc
Y2 - 20 October 2019 through 23 October 2019
ER -