Today, manufacturing companies are increasingly interested in digital transformation (DX). One reason for this is the high number of big and successful companies worldwide that have already become digital natives. However, companies that own several existing businesses are having difficulties in adopting this new way of organizing their trades via DX. Considering these issues, this study aims to take the first step to understand the process of DX applied to quality function deployment (QFD), and how companies can implement this transformation in their businesses.
|ジャーナル||Journal of Japan Industrial Management Association|
|出版ステータス||Published - 2021|
ASJC Scopus subject areas
- 経営科学およびオペレーションズ リサーチ