TY - GEN
T1 - Comparison of MOS evaluation characteristics for Chinese, Japanese, and English in IP telephony
AU - Cai, Zhenyu
AU - Kitawaki, Nobuhiko
AU - Yamada, Takeshi
AU - Makino, Shoji
PY - 2010
Y1 - 2010
N2 - Communication quality in IP telephony is rated in terms of the Mean Opinion Score (MOS), which is an Absolute Category Rating (ACR) scale. There is a problem when comparing subjectively evaluated MOSs in that the evaluation results are strongly affected by differences in language, the instruction words used for the evaluation, and the nationality of the evaluator. To solve these problems, ITU-T SG12 has started to investigate the cultural and language dependencies of subjective quality evaluations undertaken with the MOS method for speech/video/multimedia. In this paper, we present the results of a comparison of the MOS evaluation characteristics for Chinese, Japanese, and English.
AB - Communication quality in IP telephony is rated in terms of the Mean Opinion Score (MOS), which is an Absolute Category Rating (ACR) scale. There is a problem when comparing subjectively evaluated MOSs in that the evaluation results are strongly affected by differences in language, the instruction words used for the evaluation, and the nationality of the evaluator. To solve these problems, ITU-T SG12 has started to investigate the cultural and language dependencies of subjective quality evaluations undertaken with the MOS method for speech/video/multimedia. In this paper, we present the results of a comparison of the MOS evaluation characteristics for Chinese, Japanese, and English.
KW - ITU-T study group 12
KW - Language dependency
KW - Mean Opinion Score (MOS)
KW - Nationality dependency
KW - Quality of Experience (QoE)
UR - http://www.scopus.com/inward/record.url?scp=78651459454&partnerID=8YFLogxK
UR - http://www.scopus.com/inward/citedby.url?scp=78651459454&partnerID=8YFLogxK
U2 - 10.1109/IUCS.2010.5666762
DO - 10.1109/IUCS.2010.5666762
M3 - Conference contribution
AN - SCOPUS:78651459454
SN - 9781424478200
T3 - 2010 4th International Universal Communication Symposium, IUCS 2010 - Proceedings
SP - 112
EP - 115
BT - 2010 4th International Universal Communication Symposium, IUCS 2010 - Proceedings
T2 - 2010 4th International Universal Communication Symposium, IUCS 2010
Y2 - 18 October 2010 through 19 October 2010
ER -