Customer experience management influencing on human Kansei to MOT

Shin'ya Nagasawa

doi:10.1007/11893011_124

Customer experience management influencing on human Kansei to MOT

Shin'ya Nagasawa^*

^*この研究の対応する著者

大学院経営管理研究科

研究成果: Conference contribution

2 被引用数 (Scopus)

抄録

Recently knowledge obtained from customer experience is effective in producing and designing goods and products, especially ones that influence on Kansei and psychological aspects of consumers. If such methods can be summarized combined more organizedly into some theoretical methodology such knowledge will be more powerful. Furthermore, it is also possible to understand hit products and brand goods that have little understanding. The objective of the paper is to explain the relation and the meaning of Customer Experience Management approach, that is manufacturing and fabrication that influencing on the human Kansei to Management of Technology and Engineering (MOT).

本文言語	English
ホスト出版物のタイトル	Knowledge-Based Intelligent Information and Engineering Systems - 10th International Conference, KES 2006, Proceedings
出版社	Springer Verlag
ページ	980-987
ページ数	8
ISBN（印刷版）	3540465421, 9783540465423
DOI	https://doi.org/10.1007/11893011_124
出版ステータス	Published - 2006
イベント	10th International Conference on Knowledge-Based Intelligent Information and Engineering Systems, KES 2006 - Bournemouth, United Kingdom 継続期間: 2006 10月 9 → 2006 10月 11

出版物シリーズ

名前	Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
巻	4253 LNAI - III
ISSN（印刷版）	0302-9743
ISSN（電子版）	1611-3349

Conference

Conference	10th International Conference on Knowledge-Based Intelligent Information and Engineering Systems, KES 2006
国/地域	United Kingdom
City	Bournemouth
Period	06/10/9 → 06/10/11

ASJC Scopus subject areas

理論的コンピュータサイエンス
コンピュータサイエンス（全般）

文献へのアクセス

10.1007/11893011_124

他のファイルとリンク

引用スタイル

Nagasawa, S. (2006). Customer experience management influencing on human Kansei to MOT. In Knowledge-Based Intelligent Information and Engineering Systems - 10th International Conference, KES 2006, Proceedings (pp. 980-987). (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics); Vol. 4253 LNAI - III). Springer Verlag. https://doi.org/10.1007/11893011_124

Customer experience management influencing on human Kansei to MOT. / Nagasawa, Shin'ya.
Knowledge-Based Intelligent Information and Engineering Systems - 10th International Conference, KES 2006, Proceedings. Springer Verlag, 2006. p. 980-987 (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics); Vol. 4253 LNAI - III).

研究成果: Conference contribution

Nagasawa, S 2006, Customer experience management influencing on human Kansei to MOT. in Knowledge-Based Intelligent Information and Engineering Systems - 10th International Conference, KES 2006, Proceedings. Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics), vol. 4253 LNAI - III, Springer Verlag, pp. 980-987, 10th International Conference on Knowledge-Based Intelligent Information and Engineering Systems, KES 2006, Bournemouth, United Kingdom, 06/10/9. https://doi.org/10.1007/11893011_124

Nagasawa S. Customer experience management influencing on human Kansei to MOT. In Knowledge-Based Intelligent Information and Engineering Systems - 10th International Conference, KES 2006, Proceedings. Springer Verlag. 2006. p. 980-987. (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)). doi: 10.1007/11893011_124

Nagasawa, Shin'ya. / Customer experience management influencing on human Kansei to MOT. Knowledge-Based Intelligent Information and Engineering Systems - 10th International Conference, KES 2006, Proceedings. Springer Verlag, 2006. pp. 980-987 (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)).

@inproceedings{f61af11515894dfdb9ce4887a5e4f0dc,

title = "Customer experience management influencing on human Kansei to MOT",

abstract = "Recently knowledge obtained from customer experience is effective in producing and designing goods and products, especially ones that influence on Kansei and psychological aspects of consumers. If such methods can be summarized combined more organizedly into some theoretical methodology such knowledge will be more powerful. Furthermore, it is also possible to understand hit products and brand goods that have little understanding. The objective of the paper is to explain the relation and the meaning of Customer Experience Management approach, that is manufacturing and fabrication that influencing on the human Kansei to Management of Technology and Engineering (MOT).",

author = "Shin'ya Nagasawa",

year = "2006",

doi = "10.1007/11893011_124",

language = "English",

isbn = "3540465421",

series = "Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)",

publisher = "Springer Verlag",

pages = "980--987",

booktitle = "Knowledge-Based Intelligent Information and Engineering Systems - 10th International Conference, KES 2006, Proceedings",

note = "10th International Conference on Knowledge-Based Intelligent Information and Engineering Systems, KES 2006 ; Conference date: 09-10-2006 Through 11-10-2006",

}

TY - GEN

T1 - Customer experience management influencing on human Kansei to MOT

AU - Nagasawa, Shin'ya

PY - 2006

Y1 - 2006

N2 - Recently knowledge obtained from customer experience is effective in producing and designing goods and products, especially ones that influence on Kansei and psychological aspects of consumers. If such methods can be summarized combined more organizedly into some theoretical methodology such knowledge will be more powerful. Furthermore, it is also possible to understand hit products and brand goods that have little understanding. The objective of the paper is to explain the relation and the meaning of Customer Experience Management approach, that is manufacturing and fabrication that influencing on the human Kansei to Management of Technology and Engineering (MOT).

AB - Recently knowledge obtained from customer experience is effective in producing and designing goods and products, especially ones that influence on Kansei and psychological aspects of consumers. If such methods can be summarized combined more organizedly into some theoretical methodology such knowledge will be more powerful. Furthermore, it is also possible to understand hit products and brand goods that have little understanding. The objective of the paper is to explain the relation and the meaning of Customer Experience Management approach, that is manufacturing and fabrication that influencing on the human Kansei to Management of Technology and Engineering (MOT).

UR - http://www.scopus.com/inward/record.url?scp=33750712451&partnerID=8YFLogxK

UR - http://www.scopus.com/inward/citedby.url?scp=33750712451&partnerID=8YFLogxK

U2 - 10.1007/11893011_124

DO - 10.1007/11893011_124

M3 - Conference contribution

AN - SCOPUS:33750712451

SN - 3540465421

SN - 9783540465423

T3 - Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)

SP - 980

EP - 987

BT - Knowledge-Based Intelligent Information and Engineering Systems - 10th International Conference, KES 2006, Proceedings

PB - Springer Verlag

T2 - 10th International Conference on Knowledge-Based Intelligent Information and Engineering Systems, KES 2006

Y2 - 9 October 2006 through 11 October 2006

ER -

Customer experience management influencing on human Kansei to MOT

抄録

出版物シリーズ

Conference

ASJC Scopus subject areas

文献へのアクセス

他のファイルとリンク

フィンガープリント

引用スタイル