TY - GEN
T1 - Externalization method and its evaluation of know-how information for care planning processes by awareness of novices
AU - Eto, Kaoru
AU - Mukuda, Minoru
AU - Kabasawa, Yasuo
AU - Matsui, Tatsunori
PY - 2010/12/1
Y1 - 2010/12/1
N2 - The know-how information to perceive care needs based on assessment results is crucial to improve the quality of care service. We developed a know-how information sharing system for care planning processes. We propose a method that externalizes and shares know-how information by visualizing and observing care plans drawn by experts in various forms that allow beginners to notice the differences between the plans of novices and experts. Sharing know-how information is possible by recording, accumulating, and referring to what has been observed when comparing documents. This system two-dimensionally maps and visualizes each document based on the differences among documents perceived by the assessment results. Externalizing and sharing know-how information are supported by visualization. Trial results in a care facility confirmed that our system effectively externalized and shared know-how information. Improvement in individual capabilities, organization growth, and the possibility of rejuvenation were confirmed by using our system.
AB - The know-how information to perceive care needs based on assessment results is crucial to improve the quality of care service. We developed a know-how information sharing system for care planning processes. We propose a method that externalizes and shares know-how information by visualizing and observing care plans drawn by experts in various forms that allow beginners to notice the differences between the plans of novices and experts. Sharing know-how information is possible by recording, accumulating, and referring to what has been observed when comparing documents. This system two-dimensionally maps and visualizes each document based on the differences among documents perceived by the assessment results. Externalizing and sharing know-how information are supported by visualization. Trial results in a care facility confirmed that our system effectively externalized and shared know-how information. Improvement in individual capabilities, organization growth, and the possibility of rejuvenation were confirmed by using our system.
KW - Awareness of novices
KW - Care planning processes
KW - Know-how information
KW - Method externalization
KW - Tacit knowledge
UR - http://www.scopus.com/inward/record.url?scp=78751519386&partnerID=8YFLogxK
UR - http://www.scopus.com/inward/citedby.url?scp=78751519386&partnerID=8YFLogxK
M3 - Conference contribution
AN - SCOPUS:78751519386
SN - 9789898425300
T3 - KMIS 2010 - Proceedings of the International Conference on Knowledge Management and Information Sharing
SP - 201
EP - 206
BT - KMIS 2010 - Proceedings of the International Conference on Knowledge Management and Information Sharing
T2 - International Conference on Knowledge Management and Information Sharing, KMIS 2010
Y2 - 25 October 2010 through 28 October 2010
ER -