TY - JOUR
T1 - Horizontal relation identification method to handle misalignment of goals and strategies across organizational units
AU - Aoki, Yohei
AU - Shimura, Chimaki
AU - Washizaki, Hironori
AU - Kobori, Takanobu
AU - Fukazawa, Yoshiaki
AU - Shintani, Katsutoshi
AU - Nonomura, Takuto
N1 - Funding Information:
This work was supported by the Japan Society for the Promotion of Science (JSPS) Grant-in-Aid for Scientific Research under JSPS KAKENHI Grant Number 16H02804, in part by the MEXT enPiT-Pro Smart SE: Smart Systems and Services Innovative Professional Education Program, and in part by the Support Center for Advanced Telecommunications Technology Research Foundation (SCAT).
Funding Information:
The authors would like to thank the anonymous reviewers for their careful reading of our manuscript and their many insightful comments. They are grateful to the members of the Goal-oriented Quantitative Management Research Group (GQM-RG), who provided insightful comments and suggestions. In addition, they acknowledge Dr. Jens Heidrich’s feedback and valuable comments on our previous paper [24]. They recognize the Recruit Sumai Company for their valuable cooperation in our case study. This work was supported by Yuichiro Senzaki, who was a student at Waseda University.
Publisher Copyright:
© 2013 IEEE.
PY - 2019
Y1 - 2019
N2 - GQM+Strategies aligns business goals and strategies to help organizations achieve business objectives. Using the initial set of goals and strategies, GQM+Strategies creates a grid, through which the goals and strategies are linked throughout an organization by iteratively determining the lower-level goals and strategies. The GQM+Strategies creates consistency within a vertical refinement tree but cannot handle horizontal relationships from different branches. Hence, horizontal relationships lead to problems, such as redundant investments, inefficient resource utilization, and failure. Horizontal relation identification method (HoRIM) is proposed to handle horizontal relationships. The HoRIM is a grid modification approach that identifies differences between the initial GQM+Strategies grid and a model by interpretive structural modeling (ISM). Herein, we experimentally demonstrate that HoRIM finds about 1.5 times more horizontal relationships than an ad hoc review. Additionally, we show its practicality via a case study involving a real-world application.
AB - GQM+Strategies aligns business goals and strategies to help organizations achieve business objectives. Using the initial set of goals and strategies, GQM+Strategies creates a grid, through which the goals and strategies are linked throughout an organization by iteratively determining the lower-level goals and strategies. The GQM+Strategies creates consistency within a vertical refinement tree but cannot handle horizontal relationships from different branches. Hence, horizontal relationships lead to problems, such as redundant investments, inefficient resource utilization, and failure. Horizontal relation identification method (HoRIM) is proposed to handle horizontal relationships. The HoRIM is a grid modification approach that identifies differences between the initial GQM+Strategies grid and a model by interpretive structural modeling (ISM). Herein, we experimentally demonstrate that HoRIM finds about 1.5 times more horizontal relationships than an ad hoc review. Additionally, we show its practicality via a case study involving a real-world application.
KW - GQM+Strategies
KW - alignment of strategies
KW - horizontal relationship
KW - integration of technology and business strategies
KW - interpretive structural modeling (ISM)
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U2 - 10.1109/ACCESS.2019.2926219
DO - 10.1109/ACCESS.2019.2926219
M3 - Article
AN - SCOPUS:85069783419
SN - 2169-3536
VL - 7
SP - 89766
EP - 89776
JO - IEEE Access
JF - IEEE Access
M1 - 8752360
ER -