TY - GEN
T1 - Introducing utterance verification in spoken dialogue system to improve dynamic help generation for novice users
AU - Komatani, Kazunori
AU - Fukubayashi, Yuichiro
AU - Ogata, Tetsuya
AU - Okuno, Hiroshi G.
PY - 2007
Y1 - 2007
N2 - A method is presented that helps novice users understand the language expressions that a system can accept, even from unacceptable utterances made that may contain automatic speech recognition errors. We have developed a method that dynamically generates help messages, which can avoid further unacceptable utterances from being made, by estimating a users' knowledge from their utterances. To improve the accuracy of the estimation, we developed a method to estimate a user's knowledge from utterance verification results. This method estimates whether a user knows an utterance pattern that the system considers acceptable, and suppresses useless help messages from being generated.
AB - A method is presented that helps novice users understand the language expressions that a system can accept, even from unacceptable utterances made that may contain automatic speech recognition errors. We have developed a method that dynamically generates help messages, which can avoid further unacceptable utterances from being made, by estimating a users' knowledge from their utterances. To improve the accuracy of the estimation, we developed a method to estimate a user's knowledge from utterance verification results. This method estimates whether a user knows an utterance pattern that the system considers acceptable, and suppresses useless help messages from being generated.
UR - http://www.scopus.com/inward/record.url?scp=48249101007&partnerID=8YFLogxK
UR - http://www.scopus.com/inward/citedby.url?scp=48249101007&partnerID=8YFLogxK
M3 - Conference contribution
AN - SCOPUS:48249101007
SN - 9789074029322
T3 - Proceedings of the 8th SIGdial Workshop on Discourse and Dialogue
SP - 202
EP - 205
BT - Proceedings of the 8th SIGdial Workshop on Discourse and Dialogue
T2 - 8th SIGdial Workshop on Discourseand Dialogue
Y2 - 1 September 2007 through 2 September 2007
ER -