TY - GEN
T1 - Ranking help message candidates based on robust grammar verification results and utterance history in spoken dialogue systems
AU - Komatani, Kazunori
AU - Ikeda, Satoshi
AU - Fukubayashi, Yuichiro
AU - Ogata, Tetsuya
AU - Okuno, Hiroshi G.
PY - 2009
Y1 - 2009
N2 - We address an issue of out-of-grammar (OOG) utterances in spoken dialogue systems by generating help messages for novice users. Help generation for OOG utterances is a challenging problem because language understanding (LU) results based on automatic speech recognition (ASR) results for such utterances are always erroneous as important words are often misrecognized or missed from such utterances. We first develop grammar verification for OOG utterances on the basis of a Weighted Finite-State Transducer (WFST). It robustly identifies a grammar rule that a user intends to utter, even when some important words are missed from the ASR result. We then adopt a ranking algorithm, RankBoost, whose features include the grammar verification results and the utterance history representing the user's experience.
AB - We address an issue of out-of-grammar (OOG) utterances in spoken dialogue systems by generating help messages for novice users. Help generation for OOG utterances is a challenging problem because language understanding (LU) results based on automatic speech recognition (ASR) results for such utterances are always erroneous as important words are often misrecognized or missed from such utterances. We first develop grammar verification for OOG utterances on the basis of a Weighted Finite-State Transducer (WFST). It robustly identifies a grammar rule that a user intends to utter, even when some important words are missed from the ASR result. We then adopt a ranking algorithm, RankBoost, whose features include the grammar verification results and the utterance history representing the user's experience.
UR - http://www.scopus.com/inward/record.url?scp=78650023182&partnerID=8YFLogxK
UR - http://www.scopus.com/inward/citedby.url?scp=78650023182&partnerID=8YFLogxK
U2 - 10.3115/1708376.1708422
DO - 10.3115/1708376.1708422
M3 - Conference contribution
AN - SCOPUS:78650023182
SN - 9781932432640
T3 - Proceedings of the SIGDIAL 2009 Conference: 10th Annual Meeting of the Special Interest Group on Discourse and Dialogue
SP - 314
EP - 321
BT - Proceedings of the SIGDIAL 2009 Conference
PB - Association for Computational Linguistics (ACL)
T2 - 10th Annual Meeting of the Special Interest Group on Discourse and Dialogue, SIGDIAL 2009
Y2 - 11 September 2009 through 12 September 2009
ER -