TY - JOUR
T1 - Regional differences in consumer preference structures within China
AU - Frank, Björn
AU - Abulaiti, Gulimire
AU - Enkawa, Takao
N1 - Funding Information:
The authors would like to extend their appreciation to JSPS KAKENHI for financial support; to the editor, reviewer, and all survey respondents for their valuable time; and to Zhuo Chen and Dr. Boris Herbas Torrico for their kind contribution to the data collection.
PY - 2014/3
Y1 - 2014/3
N2 - This study examines whether a single marketing strategy is sufficient to cover the Chinese market. Using data from four regions and nine industries, it finds that major regional differences in consumer preferences make regional market segmentation an attractive option. In more developed regions, consumers rely more on perceived quality and public brand image but less on quality expectations. Uyghurs care more about perceived quality and personal recognition but less about quality expectations than Han Chinese. Personal recognition is more important to southern than northern Chinese. Overall, consumer preference structures are influenced more strongly by differences in economic development than subculture.
AB - This study examines whether a single marketing strategy is sufficient to cover the Chinese market. Using data from four regions and nine industries, it finds that major regional differences in consumer preferences make regional market segmentation an attractive option. In more developed regions, consumers rely more on perceived quality and public brand image but less on quality expectations. Uyghurs care more about perceived quality and personal recognition but less about quality expectations than Han Chinese. Personal recognition is more important to southern than northern Chinese. Overall, consumer preference structures are influenced more strongly by differences in economic development than subculture.
KW - China
KW - Customer satisfaction
KW - Economic development
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U2 - 10.1016/j.jretconser.2013.12.001
DO - 10.1016/j.jretconser.2013.12.001
M3 - Article
AN - SCOPUS:84893712873
SN - 0969-6989
VL - 21
SP - 203
EP - 210
JO - Journal of Retailing and Consumer Services
JF - Journal of Retailing and Consumer Services
IS - 2
ER -